Postmortem -
Read details
Jan 15, 11:02 CET
Resolved -
The new replication solution is set up, and data was sent to Gains for Denmark during yesterday's data run.
Jan 15, 09:44 CET
Update -
The data replication issue has been resolved, and we are monitoring the data sent to Gains. Expect an update by tomorrow.
Jan 14, 11:22 CET
Update -
This incident is still ongoing. A new replication solution is being setup. We hope to have data working for Denmark by early next week.
Jan 9, 07:56 CET
Update -
This incident is still ongoing. Work on the replication is still ongoing. No data is sent for Denmark.
Jan 5, 11:30 CET
Update -
This incident is still ongoing. Work on the replication is still ongoing. No data is sent for Denmark.
Jan 2, 09:01 CET
Update -
This is incident is still ongoing. No data is sent for Denmark.
Dec 29, 08:30 CET
Update -
This incident is still ongoing. No data is sent to Gains for Denmark. Data replication is still ongoing.
Dec 27, 08:41 CET
Monitoring -
This incident is still ongoing. No data is sent to Gains for Denmark. Data replication is still ongoing.
Dec 23, 07:46 CET
Identified -
This incident is still ongoing. No data is sent to Gains for Denmark. Work is ongoing to fix the replication problem.
Dec 22, 07:47 CET
Monitoring -
The data replication issue has been identified and resolved. We should be back to normal operations by Monday morning. We are monitoring the synchronization job.
Dec 19, 15:02 CET
Update -
The data run for Thursday was affected by this same problem. No data was sent to Gains. Work is still ongoing to fix the replication error.
Dec 19, 07:05 CET
Update -
It has been identified that the sync between the production database and our read replica has stopped working. Fix is incoming.
Dec 18, 09:53 CET
Identified -
The problem has been identified as an updated permissions model in Navision. Fix is incoming.
Dec 18, 08:35 CET
Investigating -
The data run for Wednesday did not successfully receive all data for Denmark. This means that data was not sent to Gains.
Please note that only Denmark was affected.
Dec 18, 08:16 CET